Home Operational and Technical Services Technical Services and Support (TSS)

Technical Services and Support (TSS)

All our employees complete a training program certification as a service expert. To ensure high-quality standards, we continuously conduct training and qualification programs for our employees and service experts periodically to review their certification as well.

Our TSS services comprise:

  • Maintenance (inspection, cleaning, corrective, and adaptive maintenance)
  • Helpdesk Service (1st, 2nd, and 3rd level support)
  • Spare Part Management
  • Level 1 training for customer personnel
  • Repair Management
  • Service Level Management